PubMed · 10140823
Monitoring and improving receivables with TQM.
Abstract
Total Quality Management (TQM) processes have been effectively implemented in manufacturing, revolutionizing the automotive, electronic, and semiconductor industries. The application of TQM processes in healthcare providers' patient financial services departments can help these departments to improve collections, decrease bad debt write-offs, achieve cost savings, and increase overall efficiency.
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D Beil, J Duquette. 1995. Monitoring and improving receivables with TQM.. https://pubmed.ncbi.nlm.nih.gov/10140823/
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