Are you obsessed with interaction?

Abstract

Too many organizations and managers, the author says, are using "interaction" among employees as a means to encourage them to buy-in, to stimulate teamwork, or to build morale. In too many cases, the forced interaction only serves to annoy or embarrass employees--or raise suspicions about management motives. Wise employees fear they will be burned if they open up and interact. There are better ways to run meetings, the author says, and she provides a few.