PubMed · 10176432
Don't let disenrollment derail your DM programs.
Abstract
Disenrollment is like kryptonite to disease and demand management programs, robbing them of their strength and keeping them from reaching their full potential for long-term cost savings. Rather than question the return on investment of DM programs when disenrollment levels are high, however, experts say 'stay the course' and use the added value of DM services to boost member retention.
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1997. Don't let disenrollment derail your DM programs.. https://pubmed.ncbi.nlm.nih.gov/10176432/
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