PubMed · 10182817
Patient-driven indicators for quality.
Abstract
Measuring quality encompasses many factors, including patients' perceptions of providers' performance. The Joint Commission on Accreditation of Healthcare Organizations now includes questions developed by The Picker Institute in its ORYX initiative as a way of gauging how well providers meet patients' needs for education, self-care and expectations for treatment.
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1998. Patient-driven indicators for quality.. https://pubmed.ncbi.nlm.nih.gov/10182817/
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