PubMed · 10253784
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J Edmonstone. 1981. Using inter-group training methods to break down barriers.. https://pubmed.ncbi.nlm.nih.gov/10253784/
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BACKGROUND: In the more and more complex world of modern medicine, communication skills become increasingly important. Many physicians are however unaware of their difficulties in giving information in a clear and comprehensible way. This is especially true for breaking bad news. Keys for good communication consist in: careful preparation of the physical context of the interview; finding out how much the patient knows or suspects; giving the information in small amounts and a balanced way; responding to the patient's feelings and finally making a contract for the future.
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