PubMed · 10261587
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C R McConnell. 1983. Supervisor, manage yourself.. https://pubmed.ncbi.nlm.nih.gov/10261587/
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A study of private and public sector managers, including 2,000 from the NHS, revealed consensus on the qualities of an effective leader. These included: concern for others, approachability, intellectual ability, communication skills, charisma and the ability to unite people. Integrity was seen as particularly important by public sector managers. Public sector managers were rated significantly higher by their staff than those in the private sector. The results point to the need for caution in introducing private sector managers to the NHS.
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