PubMed · 10294061
Communicate skillfully, successfully, and confidently. A ten-step process.
Abstract
To compete successfully in the 1990s, professionals must be good oral communicators. The opportunities are many: to persuade customers/clients, motivate employees, influence funders, explain to federal regulators, or to inform community groups. Unfortunately, most people have no formal training in presentational skills. This paper outlines three phases--complete with key steps--of effective public speaking: 1) fine-tuning your oral communication skills, 2) learning about audience and setting, and 3) tailoring content and delivery strategies accordingly.
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J G Elsea. Communicate skillfully, successfully, and confidently. A ten-step process.. https://pubmed.ncbi.nlm.nih.gov/10294061/
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