PubMed · 10294395
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1986. "Catalog" guest relations approach solves workshop scheduling problems.. https://pubmed.ncbi.nlm.nih.gov/10294395/
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Measuring or evaluating the impact of educational interventions has presented a challenge for the educator. Implementing a quality performance improvement (QPI) plan addressing education processes and outcomes provides an expansion and extension of QPI, as well as validates the pivotal and evolving role of the educator in measuring patient care outcome. This article describes an education-based QPI plan using the 10-step process identified by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO). A QPI study will clarify application of each step.