PubMed · 11107389
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P Wilson. Poor relations.. https://doi.org/10.7748/ns.14.9.12.s31
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Research into the culture of two trusts involved in a merger revealed significant differences. This provided a valuable framework for developing the new organisation and convinced the board of the need for change. Annual appraisals for all staff, 360 degrees feedback for senior managers and clinicians and more comprehensive selection procedures have been introduced.