Group process and group phenomena on the Internet.

Abstract

This article identifies group processes and group phenomena in discussion lists on the Internet and examines the differences and similarities with the processes in small and large groups. Group dynamics and phenomena, such as boundaries, cohesion, transference, scapegoating, and the leader's role are addressed. Large group features, such as alienation, vulnerability, and the vast amount of issues discussed in parallel are described. There are similarities between the discussion list and small groups on issues of cohesion and group norms, and in the psychological mechanisms of transference and scapegoating. There are differences regarding the contract, boundaries, leaving the group, and extra-group socialization. Although many of the phenomena described resemble a large group, a discussion list on the Internet maintains the illusion of being a small group and frequently acts like one. While a virtual therapy group would be somewhat different from a real group, it could nonetheless be useful.