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Implementing clinical education for phlebotomists.

N D McIntosh
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Abstract

Change is a regular occurrence in the healthcare system, but individuals might see it as difficult, stressful and frustrating. Implementing change with strategic planning and support for staff is an effective method. This article describes the change process for introducing a formal education programme for phlebotomy staff in an acute paediatric and maternity NHS trust hospital.

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Attitude of Health PersonnelClinical CompetenceCurriculumHospitals, MaternityHospitals, PediatricHumansInservice TrainingJob DescriptionMedical Laboratory PersonnelModels, PsychologicalOrganizational InnovationOrganizational ObjectivesPhlebotomyProgram DevelopmentScotlandJournal ArticleResearch Support, Non-U.S. Gov't

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N D McIntosh. Implementing clinical education for phlebotomists.. https://doi.org/10.7748/ns2000.09.15.1.43.c2921

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