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PubMed · 12061046

Internet-based search tools can help reduce bad debt.

Lynn A DeGrote
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Abstract

The healthcare industry wrote off more than $20 billion in bad debt in 1999 alone, according to one estimate. Bills frequently do not reach patients because healthcare organizations do not have accurate patient contact and billing information. Incorrect billing information can be easily and inexpensively corrected by using Internet-based search tools. Healthcare accounts receivable staffs are using these tools to improve the patient experience and the bottom line with no capital outlay, minimal staff training or workflow change requirements, and low cost.

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Financial Management, HospitalHealth Care SectorInformation ServicesInformation Storage and RetrievalInternetOrganizational Case StudiesPatient Credit and CollectionPatient Identification SystemsUncompensated CareUnited StatesJournal Article

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Lynn A DeGrote. 2002. Internet-based search tools can help reduce bad debt.. https://pubmed.ncbi.nlm.nih.gov/12061046/

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