Encoding and decoding nonverbal cues of emotion.

Abstract

Subjects ("senders") encoded six emotions twice, first via facial expressions and second via tone of voice. These expressions were recorded and presented for decoding to the senders and an additional group of judges. Results were as follows: (a) the ability to encode and the ability to decode both visual and auditory cues were significantly related; (b) the relationship between encoding and decoding cues of the same emotion appeared low or negative; (c) the ability to decode visual cues was significantly related to the ability to decode auditory cues, but the correlations among encoding (and decoding) scores on different emotions were low; (d) females were slightly better encoders, and significantly better decoders, than males; (e) acquaintance between sender and judge improved decoding scores among males but not among females; (f) auditory decoding scores were higher than visual decoding scores, particularly among males; (g) auditory decoding scores were relatively high if sender and judge were of the same sex, while visual decoding scores were relatively high if sender and judge were of opposite sexes; (h) decoding scores varied according to channel of communication and type of emotion transmitted.