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PubMed · 12212335

Benchmarking: implementing the process in practice.

Sheila Stark·Anita MacHale·Eileen Lennon·Lynne Shaw
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Abstract

Government guidance and policy promotes the use of benchmarks as measures against which practice and care can be measured. This provides the motivation for practitioners to make changes to improve patient care. Adopting a systematic approach, practitioners can implement changes in practice quickly. The process requires motivation and communication between professionals of all disciplines. It provides a forum for sharing good practice and developing a support network. In this article the authors outline the initial steps taken by three PCGs in implementing the benchmarking process as they move towards primary care trust status.

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Attitude of Health PersonnelBenchmarkingCommunicationHealth Knowledge, Attitudes, PracticeHumansInterprofessional RelationsMotivationNursing AuditNursing StaffOrganizational InnovationPatient Care TeamQuality Assurance, Health CareSocial SupportState MedicineUnited KingdomJournal ArticleReview

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Sheila Stark, Anita MacHale, Eileen Lennon, Lynne Shaw. Benchmarking: implementing the process in practice.. https://doi.org/10.7748/ns2002.05.16.35.39.c3195

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