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PubMed · 12416464

Contract management survey 2002.

Suzanna Hoppszallern
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Abstract

Spending on clinical contracts continues to outpace spending on business services, but may be leveling off. The 12th annual Contract Management Survey shows that the performance of clinical vendors is now comparable to business service vendors in meeting savings targets. Both business and clinical vendors are receiving higher marks from hospital leaders, but execs quickly respond to low marks by bringing the service back in-house of changing vendors. This report examines trends in outsourcing, satisfaction levels, the decision-making process, contract features and performance, and spending.

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Consumer BehaviorContract ServicesDecision Making, OrganizationalHealth Care SurveysHospital AdministrationHospital CostsQuality Assurance, Health CareSurveys and QuestionnairesUnited StatesJournal Article

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Suzanna Hoppszallern. 2002. Contract management survey 2002.. https://pubmed.ncbi.nlm.nih.gov/12416464/

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