PubMed · 1276746
Reducing outpatient attendances.
Abstract
Outpatient attendances can be reduced by indirect contact by letter and telephone; this frees the consultant to concentrate on patients attending for the first time. Such methods have not yet been fully exploited in the National Health Service.
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R M Kirk. 1976-06-19. Reducing outpatient attendances.. https://doi.org/10.1136/bmj.1.6024.1521
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