Providing staff feedback to nurse managers using internal resources.

Abstract

In many regions of the country, hospitals are faced with increasingly serious nursing shortages. Many hospitals have developed incentive packages to recruit nurses. However, the literature clearly demonstrates that the nurses' work environments must be addressed if nurses are to be retained. The authors created a questionnaire to measure registered nurses' attitudes toward their work environments. Information from this questionnaire can provide timely feedback and enable nurse managers to identify and correct organizational factors that could lead to turnover. The questionnaire takes fewer than 10 minutes for each nurse to complete, and nurse managers can easily calculate the results. The questionnaire can be modified for use in other healthcare facilities.