PubMed · 15152409
Using process mapping to improve nursing practice and patient care.
Abstract
Process mapping is a technique that models the relationship between activities, people and resources. It is used to develop a better understanding of the patient's experience and to drive forward service modernization. This paper offers a brief guide to process mapping and examines the potential impact it may have on nursing services and patient care.
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Phil McEvoy. 2004. Using process mapping to improve nursing practice and patient care.. https://pubmed.ncbi.nlm.nih.gov/15152409/
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