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PubMed · 15718588

Value-driven management in e-healthcare.

Małgorzata Pańkowska
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Abstract

Web systems present executives with a new variant of an old problem: determining "What am I getting out of this communication technology implementation?" The creation of a set of value criteria is vital. The main aim of the paper is to modify the approach suggested by Kaplan-Norton, emphasizing the value chain processes and other development aspects important for e-healthcare (patient satisfaction, finance, knowledge and technology). The paper contains the definition of the value generated in an e-healthcare system. The paper develops M. Porter's value chain approach and contains a model value chain for an e-healthcare organisation. This approach explains the activities behind the generation of value.

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Cost-Benefit AnalysisHumansInternetModels, EconometricSocial ValuesTelemedicineJournal Article

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Małgorzata Pańkowska. 2004. Value-driven management in e-healthcare.. https://pubmed.ncbi.nlm.nih.gov/15718588/

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