PubMed Health⌕ Search
Home/Archive/PubMed

PubMed · 15720025

Zeroing in.

Dagmara Scalise
View original source ↗Export metadata ↓

Abstract

Up to now, most hospitals' patient satisfaction surveys have looked at the big picture, querying patients on their impressions of the organization as a whole. Increasingly, hospitals are focusing on so-called microsystems, asking how patients perceive their care and experiences in specific dinical units. It's in those units that perceptions take root.

Explore related subjects

Health Care SurveysHospital DepartmentsHospital UnitsHospital-Patient RelationsHumansPatient SatisfactionQuality of Health CareUnited StatesJournal Article

Keep this discovery

Explore connections, maps & timelines

BibTeXRIS

Dagmara Scalise. 2005. Zeroing in.. https://pubmed.ncbi.nlm.nih.gov/15720025/

Cite the original work for its findings. Save a collection to share your selection of sources.

KEEP EXPLORING

Related citations

PubMed2006

National estimates for mental health mutual support groups, self-help organizations, and consumer-operated services.

The authors report on a 2002 national survey of mental health mutual support groups (MSG) and self-help organizations (SHO) run by and for mental health consumers and/or family members, and consumer-operated services (COS). They found 7,467 of these groups and organizations-3,315 MSGs, 3,019 SHOs, and 1,133 COSs-greatly eclipsing the number of traditional mental health organizations (4,546). MSGs reported that 41,363 people attended their last meetings. SHOs reported a total of 1,005,400 members. COSs reported serving 534,551 clients/members in 1 year. The array of services and supports provided within each of these types (MSG, SHO, COS) is reported, and implications for the President's New Freedom Commission on Mental Health recommendations are explicated.

Health Care Surveys↗
PubMed2005

Occupational health provision and health surveillance in the semiconductor industry.

AIMS: To identify the nature of occupational health provision in UK semiconductor-manufacturing plants. To identify the level of industry compliance with legal health surveillance requirements. METHOD: A national inspection programme was carried out by Health & Safety Executive inspectors using a developed protocol. RESULTS: A wide range of occupational health provision was identified from none to use of an accredited specialist. The majority of work was of a reactive nature even where there was specialist occupational health input. Seven companies were identified as not meeting legal compliance and one as having unacceptable compliance for health surveillance. CONCLUSIONS: The spectrum of occupational health provision was very wide. Where health surveillance was provided, it was poorly targeted with limited interpretation and feedback to management.

Health Care Surveys↗