[Relationship with the media].

Abstract

The present article discusses the information provided by the Gregorio Maranon University Hospital on 11 March. Firstly, the organization of the hospital's communications office, as well as its functions and objectives are described. Subsequently, we describe the steps taken in the management of information about the crisis provoked by the terrorist attacks in Madrid on 11 March, from the first press conference called by the hospital to requests by the distinct media for information from both the hospital staff and hospitalized patients. Lastly, the public figures who visited the hospital on the day of the attack and on subsequent days are mentioned.