Positive feedback spurs process improvements.

PubMed · 16981480

Positive feedback spurs process improvements.

Abstract

Motivate your staff to strive for excellence by clearly establishing optimal standards of care and then rewarding and recognizing your top performers. Identify "excellence", using standards such as core measures from the Centers for Medicare & Medicaid Services. Post pathways on the department bulletin board to make sure all your staff members are aware of what they are striving for. Reward those who achieve excellence with creative gifts, and publicly recognize them within the department.

Explore related subjects

Efficiency, Organizational Emergency Service, Hospital Feedback Humans Interprofessional Relations Organizational Case Studies Personnel Administration, Hospital Wisconsin Journal Article

Keep this discovery

Explore connections, maps & timelines

BibTeX RIS

2006. Positive feedback spurs process improvements.. https://pubmed.ncbi.nlm.nih.gov/16981480/

Cite the original work for its findings. Save a collection to share your selection of sources.

KEEP EXPLORING

Related citations

PubMed2007

Pharmacy leadership structure in a multicampus health system.

Explore the source record for details and available documents.

Efficiency, Organizational↗

PubMed2007

Consolidations and closures: an empirical analysis of exits from the hospital industry.

This paper investigates the pre-exit characteristics of hospital mergers, acquisitions, and closures. We estimate competing risk hazard models using an 18-year national data set that spans the wave of closures in the 1980s and of mergers in the 1990s. Evidence shows that weak productivity of the hospital is a strong determinant for closures while competitive pressures are more influential in the decision to consolidate. Thus, increased market power, relative to cost reductions, appears to play a larger role in the merger decision. Our results also provide insight into possible correlations between mergers and closures.

Efficiency, Organizational↗

PubMed2007

'Wet Reads' in the age of PACS: technical and workflow considerations for a preliminary report system.

Communication between clinicians, technologists, and radiologists has become more complex, with Picture Archiving and Communication Systems (PACS) now allowing the radiologist to be removed from the physical location of the patients and the site of imaging. With these changes, effective communication becomes an ongoing challenge. Efficient communication of study interpretations has also become a priority for radiologists as they struggle to maintain relevance and provide added value to patient care when clinicians have ready access to radiology images. The purpose of this paper is to share our experience in developing and implementing the Collaborative Notification System (CNS), a communication tool used to inform referring clinicians of urgent findings-a.k.a. "wet reads." The system utilizes a system of web pages integrated into PACS for the sending and receiving of succinct messages to provide clinical information at the point of need. A second system of pager alerts provides notification of the need for such communication through a relatively unintrusive, one-way, acknowledged alert system. The CNS provides asynchronous, integrated communication for the reporting of urgent and emergent radiology findings in a complex, geographically distributed medical environment.

Efficiency, Organizational↗