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PubMed · 2328977

CEO walkabouts get firsthand look at employee problems.

P Eubanks
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Abstract

"The CEO doesn't take care of patients; the CEO takes care of the people who take care of patients," says Eire "Chip" Chapman, the president of 869-bed Riverside Methodist Hospitals. This philosophy is endorsed by other top administrators who have made a point to leave their desks to investigate first-hand employee concerns and work situations.

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Hospital AdministratorsHumansInterpersonal RelationsMoralePersonnel Administration, HospitalRoleUnited StatesJournal Article

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P Eubanks. 1990-05-05. CEO walkabouts get firsthand look at employee problems.. https://pubmed.ncbi.nlm.nih.gov/2328977/

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