PubMed · 2458569
Unit or service standards.
Abstract
As competition in the health-care market increases, issues such as accountability, patient satisfaction, and evaluation after quality of patient care have become progressively more important. This article describes the evaluation of a quality assurance program from a centralized, retrospective system to a unit-based, concurrent review process. Issues related to problem management, research, and education are identified.
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M Coons, C Donovan, M Kasprow, J Neiswender, M Powell, B Shenkman, L Wacksman. 1988. Unit or service standards.. https://pubmed.ncbi.nlm.nih.gov/2458569/
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