PubMed · 2502749
The patient judgment system: reliability and validity.
Abstract
Hospital Corporation of America (HCA) recently developed a patient judgment system (PJS) that generates information for monitoring long-term trends in hospital quality. Central to the system is a 68-item questionnaire that includes 11 quality scales. To test the questionnaire's reliability, validity, and representativeness, completed questionnaires from 5,625 patients from 32 hospitals were analyzed. Findings showed uniformly high patient-level reliabilities, good to excellent hospital-level reliabilities, and strong empirical support for the validity of the questionnaire's quality measures.
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E C Nelson, R D Hays, C Larson, P B Batalden. 1989. The patient judgment system: reliability and validity.. https://doi.org/10.1016/s0097-5990(16)30290-1
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