Ways of assessing practice performance.

Abstract

Management of a dental practice is challenging. The implementation of a management control system will improve practice performance. This system consists of planning practice goals and objectives, gathering information about the practice activity related to the planned goals and objectives, and taking corrective actions to remedy deviations from the practice plan. Three types of control, preventive, concurrent, and feedback, are presented with an application to the dental practice. Within each type of control a variety of administrative functions are discussed, such as financial analysis, employee supervision, and quality assurance.