PubMed · 2736174
Reception and office organisation.
Abstract
The reception area is central to efficient administrative procedures and is the embodiment of the style of a practice as regularly seen by every patient. Planning a reception office is not difficult but it should be done carefully to ensure that it is efficient and cost effective. In the second of his articles on practice management, Michael Wilkinson looks at the essentials.
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M D Wilkinson. 1989-05-20. Reception and office organisation.. https://doi.org/10.1038/sj.bdj.4806852
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