Why bother with a computerized scheduling system?

Abstract

Patient scheduling is often included as a module available in modern information management systems. The functionality of a scheduling module can vary greatly. A complete scheduling system combines rules related to each examination room with rules concerning the procedure itself. Duplicate exams can be avoided while picking the most optimal time slot available. The benefits of such a scheduling system include reduction in scheduling delays, a reduction in patient waiting time, improved patient through-put, improved clinical history information, and improved billing accuracy and completeness.