[Assisted communication].

Abstract

The basic rules of communication are discussed in order to find out whether communication is also possible via technical media, such as audiovisual conferences, and via the dissimination of data in printed media. With some restrictions audiovisual media may be helpful as a means of communication as they allow a detailed discussion over the individual patient and his particular problem. Printed media are helpful as a means of communication if the information given there is discussed with those colleagues who are familiar with the patient in order to establish whether it can be applied in this particular case. If this information cannot be applied because of a problem between the doctor and his patient, a discussion in a Balint-group may be helpful.