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PubMed · 7553397

Managing emergency patients.

I Manji
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Abstract

Whether it's a new or existing patient who contacts your office about a dental emergency, you and your team have to handle the call with the utmost sensitivity. These patients may be in pain. They need to be treated at a practice that knows how to manage the situation, allowing them to feel relaxed and confident about the impending care. Many new patients find that visiting a dental practice is often an unfamiliar, anxiety-provoking experience. But if you've developed a strong, effective protocol for dealing with dental emergencies, these new patients may ultimately overcome their hesitancy and become enthusiastic patients. It's all about reading and attending to their unique needs.

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Appointments and SchedulesClinical ProtocolsDental AnxietyDental CareDentist-Patient RelationsEmergenciesHumansPatient Care TeamPractice Management, DentalToothacheJournal Article

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I Manji. 1995. Managing emergency patients.. https://pubmed.ncbi.nlm.nih.gov/7553397/

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