PubMed · 7603670
Enhancing multicultural harmony: ten actions for managers.
Abstract
Health-care managers have a responsibility to create harmony within the workforce, increasingly a culturally diverse group. Suggestions offered by the literature for actions a manager can take to deal effectively with cultural diversity may not agree with employee perspectives on this issue. This article introduces a quasi-experimental evaluation method that may be used as introductory work for research in multicultural-workfoce management. This major challenge for health care in the next decade is second in importance only to health-care reform.
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P D Davis. 1995. Enhancing multicultural harmony: ten actions for managers.. https://doi.org/10.1097/00006247-199507000-00008
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