PubMed · 7641258
Recognizing and managing the difficult patient.
Abstract
Expectations, history, attitudes, biases and experiences are part of the dentist-patient relationship. How dentists manage these within themselves and within the delicate, complex dentist-patient relationship is the difference between a stressful day at the office and a satisfying dental experience for everyone involved.
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P A Cohen. 1994. Recognizing and managing the difficult patient.. https://pubmed.ncbi.nlm.nih.gov/7641258/
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