PubMed · 7856505
Finding time for counseling.
Abstract
To implement patient counseling, pharmacists must integrate new services into a significantly restructured prescription dispensing process to prevent marked reductions in efficiencies. Trying to add on counseling services--without changing existing systems--will reduce efficiency and increase unnecessary frustrations. Most pharmacy restructuring will require little or no additional expense--just changes in work flow, procedures, and functions, and/or small changes in physical layout. In a few situations, increasing efficiency may require major physical and design changes.
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R Herrier, R Boyce. 1994. Finding time for counseling.. https://pubmed.ncbi.nlm.nih.gov/7856505/
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