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PubMed · 7882248

CNS as unit-based case manager.

J J Sherman·P K Johnson
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Abstract

Patient satisfaction, patient-perceived quality of life, and nurse satisfaction were compared before and after implementation of nursing case management on a 36-bed medical unit in a southeastern acute care hospital. In this quasi-experimental pre- and postintervention study, 50 adult oncology patients were surveyed. CNSs as unit-based case managers planned, coordinated, and facilitated care that was delivered by registered nurses, licensed practical nurses, and nursing assistants. As measured by the LaMonica/Oberst Patient Satisfaction Tool, patient satisfaction showed a statistically significant increase six months after implementation of nursing case management. Neither job satisfaction of nurses nor patient-perceived quality of life showed significant improvement.

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Hospital UnitsHumansManaged Care ProgramsNurse CliniciansOutcome Assessment, Health CarePatient Care PlanningJournal Article

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J J Sherman, P K Johnson. 1994. CNS as unit-based case manager.. https://doi.org/10.1097/00002800-199403000-00007

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