PubMed · 8716373
Enhancing volunteer effectiveness.
Abstract
The characteristics of being genuine/congruent, having an unconditional positive regard and an empathic understanding, can be integrated into the training volunteers receive prior to assignment with patients/families. Understanding and practicing these concepts may further promote the interpersonal relationships volunteers have with patients/families and other hospice professionals.
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S E Hall, K Marshall. Enhancing volunteer effectiveness.. https://doi.org/10.1177/104990919601300308
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