PubMed · 9223982
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C Parker, J Dunderdale, N Turner, T R Fulton. 1997. Streamlining discharge planning.. https://pubmed.ncbi.nlm.nih.gov/9223982/
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Although managers will always be responsible for solving problems on a daily basis, expert problem solving will not ensure survival for an organization. It will be more effective in the long run to find out what structural issues support the problems and work toward restructuring. This will be the way to move a unit or an organization in a direction that can and will be successful in creating a future that is resilient to constant change.