PubMed · 9452655
Make the connection: the exceptional new patient interview.
Abstract
Increased treatment acceptance is a direct result of the connection a dentist makes with his or her patient. That connection begins with establishing trust and believability. The new patient examination is an opportunity to do more than diagnose disease. By getting to know the patient, what he or she desires and want, the dental practitioner can make an emotional connection that will lead to treatment commitment.
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V A Moore. 1997. Make the connection: the exceptional new patient interview.. https://pubmed.ncbi.nlm.nih.gov/9452655/
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