Setting common standards for professional chaplains in an age of diversity.
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In the March/April issue of the Journal of Quality Assurance, Vol. 13, No. 2, pp. 10-15, the authors presented the first half of a ten step model used to teach the QA process to pastoral care directors and chaplains. Workshop members participated in a series of simulated exercises for a fictitious acute care facility, "St. Good Hart Health Center." This article continues with steps six through ten, including the definition and explanation of each step, St. Good Hart's story line, directions and illustrations, and the key QA issues that emerged from the process.
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Reports the development and implementation of one academic medical center's comprehensive program to increase organ donation rates. Describes a systematic program of family care and communication with special attention to the role of pastoral care. Data demonstrate a positive impact on consent and donation rates in the program's second year. Results suggest factors which impact consent and donation rates.
Discusses the process one pastoral care department and its five residents used to prepare for a JCAHO review and reports the experience, detailing questions asked and chaplains' responses when they sat in on twenty unit reviews.
Reflects on how a pastoral care department utilized a Joint Commission review in the education of five pastoral care residents enrolled in their third unit of Clinical Pastoral Education in a medical center. Outlines how residents prepared for the review, the learning opportunities for residents and medical staff, the outcomes, and the recommendations.