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[The utilization of a hospital emergency service].

BACKGROUND: The use of the emergency room of a hospital during a year has been studied, in the last few years, the use of hospital emergency rooms has increased alarmingly, and a large number of patients come by their own initiative. With regard to this problem, we have considered it adequate to carry out this survey, in order to know the situation of hospital emergency rooms in our community. METHODS: We carry out a retrospective study from an aleatory representative sample of patients, cared during a year (from June, 1987 to June 1988) in the hospital emergency room of a health area in Asturias. RESULTS: Frequentation was 116 per a thousand inhabitants a year and old-aged population constituted the largest number of people using this unit. The largest inflow of patients took place at 12 to 14 hours. Men came with a significant higher frequency than women. More than a half of patients came upon their own initiative. The percentage of justified admissions and emergencies was significatively higher among the patients sent by a doctor than among those ones who came by their own initiative, an it was higher when the doctor belonged to a Health Care Center, compared with doctors belonging to the traditional model. CONCLUSIONS: There exists a high index of non-justified emergencies and the hospital is used as a Primary Health Care center.

Adolescent↗

[Detection of cognitive deterioration in elderly patients attending an emergency hospital service].

BACKGROUND: An increasing proportion of patients attended at hospital emergence departments (HED) are elderly people. OBJECTIVES: a) To check the reliability of the usual medical assessment to detect the cognitive deterioration in elderly people attended at HED, compared with that performed systematically by means of an evaluation test of cognitive functions; b) to study the applicability of such a test in HED, on the basis of the time necessary for its administration, and c) to describe the deterioration prevalence in that group of patients and identify the possible associated risks for its detection in patients. PATIENTS AND METHODS: Prospective study including patients aged > or = 60 years attended at a HED, using the orientation, memory and concentration test (OMC) to perform the cognitive assessment. RESULTS: A total of 352 patients who had no exclusion criteria out of the 536 attended during the study period were included. Cognitive deterioration was not detected in 111 patients (31.5%); it was mild in 147 (41.8%), moderate in 71 (20.2%) and severe in 23 (6.5%). In patients with moderate-severe deterioration according to the OMC test, such a deterioration was detected by the usual medical evaluation in 7% of cases. The mean time in completing the test was 2.6 +/- 0.9 minutes. An age > or = 80 years was associated with an increased relative risk for detecting moderate-severe cognitive deterioration (1.98; 95% CI, 1.42-2.78; p < 0.001), whereas the discharge diagnosis of respiratory disease was associated with a decrease of the relative risk (0.41; 95% CI, 0.19-0.89; p < 0.05). No association was observed with other factors, such as gender, home residence or final destination from the emergency department. CONCLUSIONS: The prevalence of cognitive deterioration in elderly people attended at HED is high and increases with age. The OMC test can be administered at HED to detect cognitive deterioration, which is not frequently detected by the usual medical assessment.

Age Factors↗

[Impact of the primary health care reform on the use of the hospital emergency services].

BACKGROUND: The overutilization of the hospital emergency areas (HEA) in recent years has been related to an inadequate functioning of the primary health care and can be corrected by the implementation of the primary health care reform. MATERIAL AND METHODS: Home interview of a sample of residents of the city of Mataró (Barcelona, Spain), where the primary health care reform affects to four of the seven basic health areas. Collection of information on health care utilization and attitudes to its use. RESULTS: Of the 1,974 studied subjects 27% (CI 95%, 25-29) reported to have used the HEA in the former year, and the frequency of visits was 0.48 (CI 95%, 0.44-0.54) per person. For the 1880 beneficiaries of the national health system, these results were somewhat lower between the users of reformed centres (27%, 0.46) than those of non-reformed centres (30%, 0.50) (p = NS); differences were attributed mainly to adult women. Users of reformed centres expressed more preference for the ambulatory in case of a non-severe emergency (37% and 17%; p < 0.0001) and consulted more often before going to the HEA (17 and 10%; p = 0.03). Among the reasons to go to the HEA, users of the reformed model perceived less necessity of an immediate action (43 and 52%; p = 0.05) and greater time barriers with the basic health areas (23 and 15%; p = 0.04). CONCLUSIONS: In spite of the lack of overall differences in the use of HEA between users of reformed centres and non-reformed centres we observed a lower utilization in some age and sex groups from reformed centres. Some elements of the demand of the HEA are more appropriate and attributed to the primary health care reform. However, the reasons prompting to use the HEA show that an unjustified utilization is still done, independently of the primary health care model.

Adult↗

[Quality and characteristics of antibiotics prescriptions in an emergency hospital service].

BACKGROUND: To assess the quality of the prescribing of antibiotics to patients treated at a hospital emergency department (HED). METHODS: Retrospective study of the 8600 patients treated and released from a HED throughout the January-April 1996 period. Those patients for whom antibiotics were prescribed as stated on the release form were included. The parameters employed for assessing the prescribing quality were: illness subject to being treated with antibiotics, proper antibiotic, dosage, proper frequency and length of time over which the antibiotic is to be taken. Each one of these parameters was assigned a mark affording the possibility of quantifying quality on a 0-100 point scale. The assessment of the extent to which proper treatment was prescribed was made based on the recommendations described on four guides to the use of antibiotics. RESULTS: Antibiotics were prescribed to 609 (7.1%) of the patients, basically for treating urinary tract infections (17.7%), the prevention of wound infection (13.1%) and for the treatment of repeated attacks of chronic obstructive pulmonary disease (COPD) (10.3%). The antibiotic most often prescribed was cloxacillin (22.5%), followed by ciprofloxacin (13.4%) and clarithromycin (13.2%). Of all of the patients treated with antibiotics, 10.8% had no illness or any indication subject to being treated with these medications, and 32% of those patients who did indeed meet these requirements were prescribed an unsuitable antibiotic. Pneumonia was the illness for which the best quality of treatment was provided. The average mark for the prescriptions did not total 80 points in any of the guides. CONCLUSIONS: Antibiotics are medications frequently prescribed in HED's. Major errors are found to exist with regard to the indication, selection and length of the treatments initiated with these medications, as a result of which it is advisable that sustained educational measures be taken.

Adolescent↗

EMTALA and the ethical delivery of hospital emergency services.

This article examines the role and impact of EMTALA on the ethical delivery of hospital-based emergency services, primarily through close inspection of three of the core EMTALA mandates: the medical screening examination, the duty to accept patients in transfer from less capable facilities, and the requirement that the hospital provide on-call physician services to the emergency department to help stabilize patients with emergencies or help accept patients in transfer. Hospital and physician responses to these mandates, such as triaging/screening patients away from the emergency department, avoiding the application of EMTALA, refusing to accept inpatients with emergencies in transfer, and devising ways to avoid on-call duties, are analyzed in some detail.

Emergency Medicine↗

Organization structure and the performance of hospital emergency services.

A comparative study of 30 hospital emergency departments (EDs) and nearly 1,500 individuals associated with them was conducted. Data were obtained from institutional records, physicians, patients, and other sources. The object was to investigate the relationship between the organization and performance of these health service systems. The study assessed the quality of medical care, the quality of nursing care, and the economic efficiency of hospital EDs. The results show substantial interinstitutional differences in these criteria. They also show a significant relationship between medical and nursing care, but not between the quality of care and economic efficiency. Differences in ED performance are related to medical staffing patterns, medical teaching affiliation, personnel training, scope of emergency services, number of patient visits processed, and hospital size and complexity. Not all of these variables, however, correlate positively with all three criteria of performance, nor are they equally important to each.

Data Collection↗

[Pediatric primary care seen through a hospital emergency service].

We have studied the procedures for taking care of the 1,044 patients who arrived in the Emergency Room at the Niño Jesus Hospital on weekday mornings, in order to evaluate the operation of primary pediatric care as the possible generator of the demand for emergency hospital care. We also took into account the motivations which the parents of the children gave for not having gone to their doctors. The diagnosis and/or prior treatment were considered adequate in 83.81% of cases, and in 64.63% of cases in which these were known for a fact. 35.7% of the children were periodically checked out by their doctors even though they were not ill. Among the motives given by the parents for going directly to the Emergency Room, only 5.69% and 8.41% respectively said that it was due to an emergency situation or a worsening of the patient's state. 35.89% pointed out that their pediatricians had afternoon hours, and 20.91% that they went to the Emergency Room systematically regardless of the problem. Only 10.27% said that they were unhappy with their doctor. From our data it would seem that the demand for emergency pediatric hospital care is due more to a lack of health education of the population than to deficiencies in primary care.

Child↗

[Hospital emergency service utilization by the population from a primary health center: level of suitability].

A descriptive study on hospital record corresponding to 379 patients over 14 years, from the Health Center of Rekaldeberri (Bilbao), who attended any of the hospital emergency services available in the province, during the last quarter of 1989 is presented. Objectives were to identify circumstances that motivated consultation, and its apropriateness. Data were recorded by family doctors. As much as 76% of them attended on one's own initiative being this proporcion larger among the youngest. The most frequent diagnosis was the one that corresponded to "Accidents, injuries, poisoning, and violence", 37.5% of the total. 20.8% of the patients were admitted to the hospital. We considered consultation to be apropriate 55.1% of the times, with larger percentages among those who were sent by family doctors (91.1%) and those advanced in years. Lastly data are compared to other studies and we make some considerations about primary health care's responsibility for massification of hospital emergency services.

Adolescent↗

[Retrospective study of auricular fibrillation of recent onset in a hospital emergency service: frequency, clinical presentation, and predictive factors of early conversion to sinus rhythm].

AIM: To evaluate the proportion of emergencies due to recent-onset atrial fibrillation (AF), its clinical characteristics and in-hospital follow-up. The clinical predictors of conversion to sinus rhythm within the first 24 hours were analyzed. PATIENTS AND METHODS: 34,445 consecutive reports from patients presenting themselves at the emergency room of a community hospital during 15 months were retrospectively studied. The clinical reports of all patients (n = 186) with symptoms of recent onset AF (< 15 days) were reviewed. RESULTS: Hypertension (n = 77.41%) and lone AF (52 patients, 28%) were the most common etiologies. Forty seven patients (25%) presented with heart failure and the onset time was > 24 hours in 77 cases (41%). Conversion to sinus rhythm was observed in 71 out of 166 patients with at least 24 hours of follow-up (42.8%). Age < 60 years, the absence of cardiac disease, a NYHA functional class I, the absence of heart failure at the emergency room and the time from onset < 24 hours were significantly associated with conversion to sinus rhythm. The last two variables were selected as independent predictors by logistic regression analysis (sensitivity: 80%, specificity: 68%). CONCLUSIONS: We conclude that recent-onset AF represents 0.54% of all the hospital emergencies. The time from onset and the presence of heart failure predict the probability of conversion to sinus rhythm within the first 24 hours.

Adult↗

[Are hospital emergencies services an adequate place to die?].

OBJECTIVES: To analyse the assistance procedure to the deceased in a Hospital Emergency Service. METHODS: Descriptive retrospective study of the deceased during 2000 analysing the clinic variables, triage times, attention and total staying, diagnostic tests, treatments as well as the place of decease within the service and the family presence. RESULTS: 146 patients were included, 80.6% of which were catalogued as life urgency (red code), conditioning significantly lower first exploration times than the rest. Diagnose tests were made to the 87%, 40% received resuscitation manoeuvres; finally 75.5% were given some medication. Major analgesia and sedative treatments were mostly employed with cancer patients. 42.2 % die within the first hour and 83% before six hours. Those who die after this time die in the observation box. 31% die accompanied by familiars. CONCLUSIONS: Our present triage system does not seem to be the adequate to initially evaluate the patients who die at the Emergency Service. Nearly all who die six hours after their entry die in the observation box, accomplishing one of its operation expectatives. We observe a scarce use of palliative treatments. Most of our patients die alone.

Adolescent↗

[Why do ambulatory hemodialysis patients go to hospital emergency services?

UNLABELLED: An important number of Hospital admissions (HA) occurs through Hospital Emergency Departments (HED). This is a indicator of quality and have to be lower than 50%. However there are almost no data available on the causes of emergency consultation by outpatient hemodialysis patients (HD). For this reason, we prospectively examined a population of 83 outpatient HD patients dialyzed in a peripheral unit under the surveillance of a University Hospital. OBJECTIVES: 1) To know the diagnosis of HED and days of hospitalization for which HD patients came to the HED in 1998. 2) To know the possible risk factors associated with the patients with frequent assistance in HED. 3) To compare the number and causes of emergency consultation in 1998 with a group of patients treated in the same Unit in 1991 (n = 39). RESULTS: The percentage of patients who used the HED in 1998 was 66.3% (55/83). The total number of emergency episodes in 1998 was 118 (mean of 55 patients 2.27 +/- 1.51). Fifty one percent of the emergency episodes were due to patients initiative. The 4 more frequent diagnoses of HED in 1998 were infectious, 19.5% (23/118); traumatologic emergencies, 15.3% (18/118); digestive disease 15.3% (18/118); relationed problem vascular access, 11.9% (14/118). Thirty percent (36/118) of the emergency consultations needed HA leading to a mean hospitalitation of 10.2 +/- 9.3 days. The infectious disease were the highest percentage of HA (36.1%) and the longest days of hospitalitation (12.7 +/- 11.2 days). The risk factors for repeated emergency consultation (more than 3 times) were: age (68.9 vs 61.4), lower hematocrit (31.6 vs 34.4%), lower hemoglobin (10.2 vs 11), high EPO dose (166.3 vs 109.7 unit/kg/week) and lower Kt/V (0.99 vs 1.11). If we compare these results with 1991 the percentage that used the HED was similar 66.2% (pNS); the number of emergency episodes was higher (mean 2.99 +/- 1.96) than 1998 (p < 0.006) and there are a significant differences in the diagnoses of HED between 1998 and 1991: acute pulmonary edema 1.7 vs 11.2% (p < 0.003); hiperkalemia 0.8 vs 7.9% (p < 0.009); gastrointestinal disease 15.3% vs 4.5% (p < 0.008) and infectious 19.5% vs 7.9% (p < 0.01). In conclusion our study provides data previously not available on the epidemiology of Emergency Consultation by outpatient HD patients treated in the same peripheral unit. The data obtained albeit limited because of the number provide information of potential protocol usefulness for the possible reduction in the frequency of Hospital Emergency Consultations by outpatient HD patients.

Adult↗

Predictors of non-urgent utilization of hospital emergency services in Kuwait.

Utilization of the emergency rooms (ERs) in Kuwait has increased considerably during the last decade. Such an increase is a concern for health planners because of the burden on ER services, lack of continuous service provided by the ER and the higher cost of such services. Based on a study of 2011 patients attending the medical ERs in the six government hospitals in early 1993, the predictors of non-urgent utilization were analyzed. Patients were asked about their reasons for visiting the ER rather than the primary health care (PHC) centre. Both patients and doctors were asked to rate the urgency of the visit. According to the doctors' judgement, 61% of the visits were for non-urgent problems that did not require emergency care, while 23% of the patients viewed their visits to be non-urgent. Multiple logistic regression analysis indicated that perceived urgency of the visit was the most important predictor of a non-urgent visit to the ER, after controlling for several predisposing and enabling factors. Patients who perceived their visit to the ER to be non-urgent were about four times more likely to visit the ER for a non-urgent condition as judged by the doctor. The level of education had a significant, positive effect on non-urgent utilization among both Kuwaiti nationals and expatriates. Several factors may explain the above finding. Employment of educated persons in the hospital was one route through which education facilitated ER use. It is also likely that educated persons had more influential contacts or wasta in the hospital. Also, the less educated might have delayed seeking care while the educated consulted for non-urgent reasons as soon as they noticed the symptoms. Like education, the level of non-urgent utilization was higher among Kuwaiti nationals with higher incomes. Thus, a higher social class seems to facilitate ER use for non-urgent reasons. Among the non-Kuwaitis, lack of registration at the PHC centre was a significant reason for non-urgent use of the ER. It is recommended that hurdles in the utilization of PHC facilities should be removed. Registration of non-Kuwaitis at the PHC must be improved, and referrals to the PHC back from the ER should be instituted to ensure the necessary follow-up care.

Adult↗

[Why do patients use hospital emergency services on their own initiative?].

INTRODUCTION: The aim of this study was to determine the reasons why patients use hospital emergency services (HES) on their own initiative and the characteristics of these users. METHOD: An ad hoc questionnaire was designed and applied by consecutive selection to patients who could have waited for medical care (level 1 triage) over a 1-week period in November 2002. RESULTS: A total of 348 patients completed the questionnaire; 82.5% attended on their own initiative; of these, 17.7% reported they did not know how Primary Care worked in relation to the Emergency Services; 18.8% consulted a Primary Care physician; 55.0% preferred the HES and 13.5% attended because of a delay in another health care setting. Half the patients (50.5%) were younger than 40 years old and 9.2% were foreigners. CONCLUSIONS: Changes in health services' consumption patterns could jeopardize the public health system unless supply is adapted to the demand expressed and/or interventions are performed to educate the public in rational health services' consumption.

Adolescent↗

[Unnecessary attendance at a hospital emergency service and linked factors].

OBJECTIVES: To adapt to our environment a protocol that assesses the adequacy of attendance at a hospital emergency service (HES), in order to calculate the frequency of unnecessary attendance and to analyse possible linked factors. DESIGN AND SETTING: Qualitative study using retrospective cross-sectional analysis of 269 records of patients attended at a third-level HES in Granada. METHODS: A heterogeneous group of experts (4 HES doctors and 4 PC doctors) agreed a scale for identifying unnecessary attendance at HES, which was then applied to a randomised sample of records of patients seen in the preceding year. An analysis was made of the proportion of unnecessary attendance and various associated factors: demographic variables, accessibility and variables involving the reason for consultation. The statistical techniques used were: confidence intervals to calculate percentage of unnecessary attendance, kappa index for agreement among observers on using the scale, and multiple logistic regression to analyse the association between unnecessary attendance and the factors studied. RESULTS: Inter-observer concordance for 73% of the scale. 35% of visits unnecessary (95% CI, 29-41%). Unnecessary use of the HES was more by women (OR, 1.94, p = 0.023), patients from unreformed health areas (OR, 2.02, p = 0.028), those coming from home without having seen their general practitioner (OR, 2.54, p = 0.08), those who had had for longer the condition occasioning the attendance, and medical-type emergencies (OR, 1.52, p = 0.022). CONCLUSIONS: More studies to test the reliability of the scale need to be performed. The apparent deduction is that a special reverence for emergency hospital care still exists and that this is sometimes used to side-step waiting-lists.

Adult↗

[Evaluation of the functional component underlying the frequent attendance to a hospital emergency service and its economic consequences].

OBJECTIVE: To analyse the psychosocial characteristics of frequent emergency department (ER) users with a relevant non-organic component and estimate the generated costs. METHODS: Retrospective-descriptive study (Jan 1996-Jun 1997) about overusers (OU) defined as > = 3 visits/6 months during at least two 6 months periods, coming to our hospital's emergency department. Reviewing their medical records and making a psychiatric interview we identified Non-organic OU (NOU). Subsequently we estimated the cost generated by discharge visits during the first six months of 1997. RESULTS: Sixty six out of 220 OU were identified as NOU. The mean consultation rate was 11.3 +/- 9.4. Clinician-psychiatrist agreement on non-organicity was 72.7%. The most frequent diagnoses were: personality disorders (37.5%) and depression-anxiety (35%). Psychiatric OU were significantly younger (51.7 vs 62.5 years) and attended more often (17.6 vs. 9.9 times). In six months only one of 240 ER consultation cause admission. The mean cost of each discharge episode was 8682.9 +/- 6633.8 pta (25.06% due to variable costs). The cost per minute of emergency room stay was 19.26 ptas. Overall NOU attention cost during the six month period studied was 1,903,775 ptas (0.36% of overall ER costs). CONCLUSIONS: Compared with the rest of users, NOU entail a higher burden for the ER. Mentally-ill patients are younger and consult more frequently than the rest of OU. Only 25% of the cost per consultation is due to treatments, tests or diets.

Age Factors↗