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PubMed1990

[Patients' complaints--many channels and poor oversight].

Patients' complaints in Norway about personal injury or professional misconduct may either be handled locally, or pass through one of two channels: the administrative channel or the legal channel for claims for damages. At present we are in a phase of transition, with a tendency to shift from settling cases in courts of law, which requires proof of professional negligence for damage award, to an official insurance system of compensation based on objective evidence. The administrative channel handles cases of alleged misconduct or malpractice. Allocation of cases to one or the other channel is somewhat haphazard. Comparing our system with the Swedish one, I make a plea for reassessment.

Insurance Claim Reporting↗
PubMed2003

Analytical predictive Bayesian assessment of occupational injury risk: municipal solid waste collectors.

Unlike other waste streams, municipal solid waste (MSW) is collected manually, and MSW collection has recently been found to be among the highest-risk occupations in the United States. However, as for other occupational groups, actual total injury rates, including the great majority of injuries not compensated and those compensated by other insurance, are not known. In this article a predictive Bayesian method of assessing total injury rates from available information without computation is presented, and used to assess the actual numbers of musculoskeletal and dermal injuries requiring clinical care of MSW workers in Florida. Closed-form predictive Bayesian distributions that narrow progressively in response to information, representing both uncertainty and variability, are presented. Available information included workers' compensation (WC) data, worker population data, and safety records for one private and one public collection agency. Subjective input comprised epidemiological and medical judgment based on a review of 165 articles. The number of injuries was assessed at 3,146 annually in Florida, or 54 +/- 18 injuries per 100 workers per year with 95% confidence. Further, WC data indicate that the injury rate is 50% higher for garbage collectors specifically, indicating a rate of approximately 80 per 100 workers. Results, though subject to uncertainty in worker numbers and classification and reporting bias, agreed closely with a survey of 251 MSW collectors, of whom 75% reported being injured (and 70% reported illness) within the past 12 months. The approach is recommended for assessment of total injury rates and, where sufficient information exists, for the more difficult assessment of occupational disease rates.

Accidents, Occupational↗