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Patient focused care. Health management guide.

Finding the holy grail which will deliver high quality care at lower cost is every NHS manager's dream, especially during times of severe resource constraint and intense competition. Reorganising units to provide 'patient-focused care' can, it has been claimed, make them simpler and slimmer, cutting costs and wasted time, while increasing patient and staff satisfaction. How is patient-focused care being implemented in the NHS, and how successful has it proved so far? Could it help your unit? This Health Management Guide looks at how patient-focused care originated and how it works, exploring a number of sites where it is in use, and identifying key points to consider before adopting a 'patient-focused' approach.

Clinical Protocols↗

Key indicators of laboratory performance.

Results of a CLMA survey designed to identify its members' need for tools to evaluate various aspects of laboratory performance are described. A review of the current and anticipated demand for this information is provided, as well as a description of a feasibility study currently being conducted by CLMA.

Attitude of Health Personnel↗

Integrated health care in California's managed care capital.

Sacramento, California's capital, represents the nation's most competitive managed care marketplace. The Sutter Health organization represents a significant force in this marketplace and surrounding regions of Northern California. Sutter has created an integrated regional health care network capable of delivering a full continuum of care through appropriate community-based facilities, a variety of physician relationships, and both owned and aligned managed care structures. The overall Sutter Health strategy that incorporates facilities, physician partnerships, and patient care financing is described. The article identifies six key lessons learned during this period of growth.

California↗

Can a hospital compel physicians to sell?

Officially, physicians in Springfield, Mo., were free to take or leave a local hospital's purchase offer. But to some doctors, the hospital's proposal--and its urgent decision deadline--left them little choice.

Attitude of Health Personnel↗