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Applying quality improvement principles and techniques in public mental health systems.

Public mental health administrators are increasingly being held accountable for outcomes in mental health systems characterized by longstanding, complex, and seemingly intractable problems. To meet demands for accountability and to satisfy accreditation requirements, the principles and techniques of quality improvement are especially useful. The author draws on his experience as a surveyor for the Joint Commission on Accreditation of Healthcare Organizations to show the potential applicability of quality improvement in public mental health systems. He presents illustrations of quality improvement principles in the areas of patient advocacy, monitoring hospital admissions, and monitoring use of restraints.

Community Mental Health Services↗

Australia's mental health system.

Mental health programs in Australia are influenced greatly by the country's system of government and by its geography. In Australia, mental health is looked upon as part of the total health services of each state. This has forced the community-based mental health services to be more closely related to public health programs than is true in most of the United States. Australia's parliamentary civil service system provides greater stability to the planning and administration of health services, while her relatively homogeneous and less mobile urban populations have allowed state hospitals to move toward the functional division of patients. After providing a brief history and description of Australia's mental health system, the author discusses hospital programs for the chronic mentally ill; residential rehabilitation programs, which, like vocational rehabilitation programs, are provided through many voluntary organizations; the financial support provided to the mentally disabled by the Department of Social Security; and mental advocacy groups, which are noteworthy because they work more cooperatively together and with the professionaly community than do similar American groups.

Adolescent↗

Structured pluralism: towards an innovative model for health system reform in Latin America.

Health systems throughout the world are searching for better ways of responding to present and future challenges. Latin America is no exception in this innovative process. Health systems in this region have to face a dual challenge: on the one hand, they must deal with a backlog of accumulated problems characteristic of underdeveloped societies; on the other hand, they are already facing a set of emerging problems characteristic of industrialized countries. This paper aims at analyzing the performance of current health systems in Latin America, while proposing an innovative model to promote equity, quality, and efficiency. We first develop a conceptualization of health systems in terms of the relationships between populations and institutions. In order to meet population needs, health systems must perform four basic functions. Two of these-financing and delivery-are conventional functions performed by every health system. The other two have often been carried out only in an implicit way or not at all. These neglected functions are 'modulation' (a broader concept than regulation, which involves setting transparent and fair rules of the game) and 'articulation' (which makes it possible to organize and manage a series of transactions among members of the population, financing agencies, and providers so that resources can flow into the production and consumption of services). Based on this conceptual framework, the paper offers a classification of current health system models in Latin America. The most frequent one, the segmented model, is criticized because it segregates the different social groups into three segments: the ministry of health, the social security institute(s), and the private sector. Each of these is vertically integrated, so that it performs all functions but only for a particular group. As an alternative, we propose a model of 'structured pluralism', which would turn the current system around by organizing it according to functions rather than social groups. In this model, modulation would become the central mission of the ministry of health, which would move out of the direct provision of personal health services. Financing would be the main function of social security institutes, which would be gradually extended to protect the entire population. The articulation function would be made explicit by fostering the establishment of 'organizations for health services articulation', which would perform a series of crucial activities, including the competitive enrollment of populations into health plans in exchange for a risk-adjusted capitation, the specification of explicit packages of benefits or interventions, the organization of networks of providers so as to structure consumer choices, the design and implementation of incentives to providers through payment mechanisms, and the management of quality of care. Finally, the delivery function would be open to pluralism that would be adapted to differential needs of urban and rural populations. After examining the convergence of various reform initiatives towards elements of the structured pluralism model, the paper reviews both the technical instruments and the political strategies for implementing changes. The worldwide health reform movement needs to sustain a systematic sharing of the unique learning opportunity that each reform experience represents.

Delivery of Health Care↗

Long-term tracking of cardiovascular risk factors among men and women in a large population-based health system: the Vorarlberg Health Monitoring & Promotion Programme.

AIMS: To document tracking patterns, if any, over time, of classical cardiovascular risk factors in men and women participants in the Vorarlberg Health Monitoring and Promotion Programme (VHM&PP) METHODS AND RESULTS: 67,413 men and 82,237 women underwent a total of 45,4448 standardised examinations in the 15 year period 1985-1999. Measures included were systolic and diastolic blood pressure, height, weight and fasting sample for total cholesterol, triglycerides, gamma-gt and blood glucose. Tracking coefficients were calculated by multivariable regression models using the GEE estimation method. All variables showed evidence of significant tracking over time, whether estimated in 10-year age bands or among individuals categorized as being at high risk using cut-points proposed by international guidelines. Effects were most marked for body mass index (0.87, SE0.005 in men and 0.89, SE0.003 in women), and were also associated with increasing age. Women who died during follow-up showed stronger tracking patterns for triglycerides and gamma-gt and weaker effects for blood pressure, but there was no effect on patterns according to survival in men. Tracking coefficients were weaker among initially high-risk individuals. CONCLUSIONS: This is the largest study yet of adults to demonstrate significant tracking effects of cardiovascular risk factors over time. The strength of this effect should be considered in assessing effectiveness of risk factor modification programmes. The study is novel too in highlighting more fully differences according to gender and social circumstances and in taking account of the impact on long-term survival.

Adult↗