Workload measurement systems: a management tool.
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A unit measurement system for diagnostic radiology has been prepared. The basic data were collected in fifteen small, medium and large sized Canadian hospitals. Detailed measurements were made of the technologists' time for performing radiographic examinations. Analysis of work activity established the time contribution for each category of support staff. The basic data were tested in a field trial of forty-two Canadian hospitals and found to be reliable. Comparisons with other systems, particularly in Finland and Scotland, revealed a great similarity of results. A method of productivity analysis was developed. The study will be likely to form the basis for national reporting of work in Canadian radiology departments.
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