Have focused strategy for ambulatory care.
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Reengineering involves significant change and dramatic rethinking of the business process. The expected result of these changed processes is dramatic improvement. Hospital cost pressures and technological change necessitate review or reengineering the process to enhance customer service at a lower cost. Three areas that yield significant results include reducing the cost of purchasing, implementing new technologies, and empowering teams to accomplish customer driven goals.
The future of a hospital's materiel management function will depend on how well aligned it is with the institution's strategic direction. A sleek, customer-directed, information-rich supply process will provide the competitive edge. A reengineering mindset is needed to meet the challenge.
This article defines restructuring and describes how this strategy for organizational survival is affecting health care overall and clinical laboratories in particular. The author explains why laboratorians are uniquely positioned, in terms of both their skills and their knowledge base, to take leadership roles in restructuring initiatives within their own institutions.
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