Biomedical subjects
Publications and source records attributed to C Serb.
Oh, the simplicity. A new survey shows that health plans overlook a basic tool of marketing to Medicare enrollees and staying in their good graces: the phone call. When fingers do the walking, satisfaction takes a hike.
Touted as a way to shore up margins and help stabilize hospital finances, reengineering caught hold in a big way. A study released exclusively to H&HN shows hospitals that fared well after reengineering fared really well, while those that performed poorly beforehand did just as poorly afterward.
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Corporate compliance may be all about obeying the law, but few compliance officers possess a law degree. That and other findings come from a recent survey by the Hay Group, an exclusive to Hospitals & Health Networks.
If you haven't begun inoculating your information system and medical equipment against the year 2000 bug, it's time for some triage. Here's how to diagnose your most serious weaknesses for computer crashes--or worse.
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The pundits warn that health care inflation is roaring back to life, with double-digit premium hikes. Yet that ignores the power of employers to just say no, according to an analysis by KPMG Peat Marwick.
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It's a lot cheaper to develop a compliance plan than fight fraud charges. Trouble is, off-the-shelf wisdom is hard to come by. Here's sage advice from compliance pros on how to put your plan in motion.
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While some hospital chains may seem like predators, that's not Quorum's style. The Brentwood, Tenn., system prefers to win friends and hospitals by highlighting its major strength: not-for-profit management.
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Explore the source record for details and available documents.
Explore the source record for details and available documents.