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Grant Warrington

Publications and source records attributed to Grant Warrington.

2 recordsLinked to original sources

When the unexpected happens.

Last week I was working an evening shift when one of my clients had a serious unexpected incident. The client's family was present at the time and asked many questions and took notes. I felt I was being watched and judged. I was unsure about what information I should or could provide the family, but remembered someone once saying that it is better to say nothing in this type of situation. However, I felt it was important that I keep the family informed and offer empathy and care. Because I was unsure of what to do in this situation, I contacted an RNABC nursing practice consultant and reviewed our hospital policies and procedures. I know I did the right thing by keeping the family informed.

Communication↗