Workplace issues. New challenges facing medical groups.
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Cultural Diversity↗
Biomedical subjects
Robert Redling
Publications and source records attributed to Robert Redling.
Leaders wanted; apply today. Uniformed services, private-sector administrators share challenges, tasks.
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Administrative Personnel↗
Assembling a solid staff. Job rotation, job shaping and cross-training help employee retention.
Qualified workers for medical practices are in short supply, and you want to keep the good staff you have. Here are strategies to match employees with the right positions, ease workplace stress, heighten morale and ensure coverage of duties when you're down a position or two.
Group Practice↗
Use the code. A code of conduct may be your best compliance tool.
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Codes of Ethics↗
Can we stop confusing our patients? Patient friendly billing project attacks problems that delay patient payments.
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Cooperative Behavior↗
Medical groups tune in to radio advertising. Radio offers affordable avenues to potential patients.
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Advertising↗
Better performers share secrets of success. Administrators explain how they decreased days in A/R, staff turnover.
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Accounts Payable and Receivable↗
Improving customer service. It's not just what's in the box.
Patient satisfaction scores can plummet when medical emergencies throw schedules into disarray or a receptionist ignores a patient at the front desk. Patients' expectations of good customer service have been shaped by technological conveniences and the concerted efforts of retailers, restaurants and other service providers. Physician leaders and administrators can improve customer service by paying more attention to organizational culture, physician behavior, staff incentives, hiring practices and team-building.
Appointments and Schedules↗
Sometimes you have to terminate to renegotiate. Keep track of key contract dedlines.
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Contract Services↗
Physicians slow to warm to PDAs. Questions about time savings, ROI remain.
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Attitude of Health Personnel↗
Helping the uninsured: no need to go it alone. Coalitions ease the burden.
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Cooperative Behavior↗
Physician recruiters. What they will and won't do for you.
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Contract Services↗
Demand strong for many subspecialists. Compensation, benefits increase for hard-to-find doctors.
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Economics, Medical↗
Measure twice, cut once. Examine internal processes before renovating.
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Administrative Personnel↗
New ways to manage late-night calls .
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After-Hours Care↗
Six things you can do now to change your organization's future ... and keep your job and your sanity.
Health care administrators may not have the authority of CEOs in other industries, but they can guide the change process in their organizations. By making choices, building alliances, nurturing other leaders, overcoming obstacles, communicating results and respecting themselves, practice managers can provide instrumental leadership to their groups.
Administrative Personnel↗
Financial management traps. Many medical groups fail at internal controls, financial audits.
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Accounts Payable and Receivable↗
Three practice administrators, a thousand tasks, one profession.
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Administrative Personnel↗