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PubMed · 10162494

What managers can find out from exit interviews.

M M Kennedy
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Abstract

What are the best ways to find out not only why people leave the organization, but how to improve the environment and increase productivity or those that stay? Exit interviews can give you hints about what's going on that you can't get any other way. You can learn more about worker expectations, even if they were disappointed, from exit interviews than from a hiring interview. Exit interviews can also show when situations are worsening before that becomes clear through official channels. An exit interview may reveal a developing pattern of departures before the statistics are tabulated. Here are some guidelines for finding out what's really going on without wrecking the political climate and sending turnover to new levels.

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Efficiency, OrganizationalEmploymentFeedbackHumansInstitutional Management TeamsInterviews as TopicPersonnel ManagementPhysician ExecutivesUnited StatesJournal Article

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M M Kennedy. 1996. What managers can find out from exit interviews.. https://pubmed.ncbi.nlm.nih.gov/10162494/

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