The data processing dilemma.

Abstract

With the inevitability of automation at hand, today's medical groups must face the data processing dilemma with objectivity and thoroughness. The author sketches a background of the evolution of data processing for medical groups and briefly reviews the factors involved in the decision of whether to use a service bureau or buy a computer system. The essence of this article, however, is a discussion of the development of an RFP. A detailed outline of the elements necessary to include is provided, and format, distribution, and evaluation of proposals are all addressed. In conclusion, important considerations in the final selection, negotiation, and conversion processes are presented.