PubMed HealthSearch

PubMed · 10278630

Improving patient services through a professional shopper program.

Abstract

The source did not provide an abstract. Follow the original record for more information.

Explore related subjects

Keep this discovery

Explore connections, maps & timelines

BibTeXRIS

W R Gombeski, C E Stone, F J Weaver. 1986. Improving patient services through a professional shopper program.. https://pubmed.ncbi.nlm.nih.gov/10278630/

Cite the original work for its findings. Save a collection to share your selection of sources.

KEEP EXPLORING

Related citations

Training in cultural schemas: an antidote to unintentional racism in clinical practice.

Although recent attempts have been made to bolster multicultural training, problems remain in defining effective training and providing equitable service delivery to minority consumers. This article argues that cultural schema is a useful construct for helping clinicians identify, organize, interpret, and integrate cultural data into clinical practice. Further, it is proposed that training in the use of cultural schemas will serve to also reduce the prevalence of unintentional racism in the mental health field.

Consumer Behavior

Toward practical definitions of quality for food science.

A new practical approach to developing workable definitions of quality is presented to overcome the numerous semantic and conceptual difficulties that are common with the use of the word quality in food science. This approach links the concept of quality, through a general definition, by adding the missing link of specific definitions related to measurable attributes and properties determined by standard methods to provide values that can be used to evaluate foods or to set specifications. It is compatible with control, assurance, HACCP, regulatory, TQM, and other normal uses of the both the word quality, and the concept quality, in food science and technology.

Consumer Behavior